Seller Investigation Services
Identify 95%+ Sellers
Using a multitude of techniques, we go beyond anonymous mailboxes and LLCs to deliver the real identity of online sellers.
Find Inventory Source
We understand that it's often not enough for brands to only identify the seller, they need to know how they got the product.
We go to the next level when it comes to investigation. Test buys, serial number tracing, parallel imports, and more.
All of our investigative work is uploaded to your monitoring dashboard in easy to export PDFs with multiple fields of information including names, addresses, phone numbers, and much more.
We use Open-Source Intelligence techniques favored by the CIA and NSA. This lets us zero in on unauthorized sellers and their product source at a 95%+ success rate.
Private Investigator Databases
With access to exclusive Private Investigator databases, Brand Alignment can track down the majority of sellers to their true location and identity.
Platinum-Level Features & Services To Erase MAP Violations From Your Marketplace
Advanced Monitoring & Investigative Dashboard
You get full access to our incredibly powerful real-time dashboard designed to equip you with unparalleled protective power. This dashboard contains hundreds of actionable KPIs that crawl your listings up to 8x a day for maximum accuracy. It also includes an investigative section where you can check on our daily findings and learn more about your unauthorized sellers and their methods.
Dedicated Account Manager
Customer service is our top priority when it comes to giving your brand the highest level of protection possible. When you sign up for our enforcement plan, you get access to one of our dedicated account managers who becomes deeply familiar with your specific marketplace. They then leverage their experience and expertise to answer your questions and maximize your protection every step of the way.
Domestic and International Investigation
Parallel imports are pressing problems that we don't take chances with. That’s why we learn everything there is to know about your international supply chain. This lets us identify leakages, provide impactful fixes and create Do Not Sell lists to proactively prevent grey market goods from appearing around the globe.
Frequently Asked Questions
How Long Does It Take to Get Started?
Our on-boarding period takes between 1-2 weeks depending on the amount of custom work required.
I Have More of a Counterfeit Problem Than a Grey Market Problem. Can You Help?
Currently, our specialty is grey market sales. If you are dealing primarily with counterfeits or knockoffs, we recommend speaking to a IP Takedown service instead. If you are interested in both, our services compliment IP Takedown software very well.
Do You Work With Third Party Vendors or Only Directly With Brands?
In the past we worked with 3rd party vendors, however due to liability concerns we now only work directly with brands. We do offer a referral commission so please feel free to contact us if a brand you work with needs help with brand protection.
What Are Your Enforcement Rates on Other Marketplaces Besides Amazon?
We do not offer removal guarantees for other marketplaces, however it is not uncommon to see removal rates on Walmart or Rakuten in the range of 50%-90%
My Grey Market Problem Extends Outside the USA. What Can You Offer?
We LOVE investigating international grey market trade. Contact us about the countries you would like to monitor and enforce, and we will be glad to help.
I Had a Bad Experience With My Last Brand Protection Provider, Why Will You Be Any Different?
We understand your concerns. We are aware of many unhappy brands who have worked in the past with our competitors.
We can talk all day about how we are different, but instead we would like to show you with our Brand Alignment Enforcement Guarantee. Contact us to learn more.
Contact Brand Alignment Today
Let our team show you how we can help with MAP Monitoring, Enforcement, and Investigation.